Member Services
cyber club / member services / help

FREQUENTLY ASKED QUESTIONS (FAQ's)

The following list of FAQ's should be able to help you with the most common viewing/access problems members experience, as well as provide valuable information about your subscription, cookies, and some common error messages.

What plug-ins do I need?

What does "Insecure Document" mean?

What is "The transfer interrupted"?

Does the Playboy Cyber Club use cookies?

How do I stop receiving the VIP Newsletter?

How/Why is my email address/username already in use?

How do I change my subscription?

How do I cancel my subscription?

Why can't I get into the chat rooms?

Why can't I use HP Instant Delivery?

Why can't I play the video clips labelled 'Quicktime'?

Why is my bookmark for SpiceTV Club wrong?

Why, when I use AOL do my graphics load blurry?

My connection is really slow. What can I do?

Where do I report a bug or broken link?